Information Usage, Privacy, and Security Policy

Legal Information

Use the links below for more information on our terms of use and policies

Effective Date: May 1, 2009

Welcome to the LandsatImagePlace.com website (the "Site") owned and operated by Science Applications International Corporation ("SAIC" or "We"). This Information Usage, Privacy, and Security Policy ("Policy") is intended to describe the types of information (including personally identifying information or "PII") SAIC collects at www.LandsatImagePlace.com (the "Site"), and to explain how we use that information. In this policy, "You" refers to any visitors to our Site, such as individuals who are our customers (either in their own or in a representative capacity for a business or governmental entity), or others who merely browse our Site.

We are pleased to serve you under this Policy. YOUR USE OF OUR SITE, YOUR PURCHASE ON THE SITE, OR YOUR PROVISION TO US OF ANY INFORMATION (INCLUDING PII) CONSTITUTES YOUR AGREEMENT TO THIS POLICY, SO DO NOT USE THE SITE OR PROVIDE INFORMATION IF YOU DO NOT AGREE.

How does this Policy relate to your use of the Site?

This Policy is part of and incorporated into the www.LandsatImagePlace.com Terms of Use ("Terms of Use"), the contract between you and us governing use of the Site. Accordingly, provisions of those terms impact this Policy, so if you have not read the Terms of Use, please read them now by clicking on the link.

Contacting Us; Notices to You.

Our headquarters are located at 2301 East 60th Street North, Suite 200 in Sioux Falls, South Dakota, 57104; our telephone number (customer service) is 1-866-707-6277. See http://www.LandsatImagePlace.com/legal/terms, for further contact information, including how you can contact us electronically.

The Information We Collect

Information We Collect That You Affirmatively Provide

When you make a purchase on the Site, we collect and store information that we require to process your order, which will include personal contact information and PII such as your name, address, and email address, and other information that is not PII such as order information (e.g. scenes ordered, scenes to be processed, selected processing options, requested value-added products, cost of the order, customer discount information, sales tax collected and date of order).

In addition to the information required to fill your order, we also request, at the time that you initially set up an account with SAIC, that you provide us with additional information that may include your institutional affiliation, the geographic areas of study, your intended use of the data, the nature of your work, your interest area or other information that we may seek from time to time.

We may also collect other personal and other information that you provide to us in other communications such as email or other correspondence or phone calls, including feedback you provide on our products and services and any information you provide to Customer Services. We may collect public and non-public information from third parties and combine it with other information. For example, see below for a description of the information that we collect from Google to process your order.

Information That You Affirmatively Provide to Certain Third Parties

Not all of the information (including PII) that you provide during a purchase transaction is received by SAIC. If you make a purchase, you will be asked to provide payment-related information to a payment processor, Google Payment Corp. ("Google").

Why do I need to provide information to Google?

We have arranged for the Google Checkout service to be available for your purchases in order to make it easy and convenient to make purchases on www.LandsatImagePlace.com. Google Checkout is the only payment option currently offered for purchases made on LandsatImagePlace.com. When you make a purchase on our Site, you will be directed at the appropriate step in the purchase transaction to Google's Checkout service web pages. We understand that when you first establish a Google Checkout Account you will be asked to provide Google with certain information and to establish a password for that account, and that other information will be collected by Google from you at the time of each purchase transaction. Information collected by Google on the Google Checkout web pages is subject to the Google Checkout Privacy Policy and any other terms that Google chooses to impose, and is not subject to this SAIC Policy. Other than the information described below that SAIC receives from Google to process each of your purchases, SAIC will not receive or store information that you provide to Google.

Will SAIC receive any of the information that I provide to Google?

We receive from Google certain information that we need to process your purchase transactions at two separate points; (i) when you initially sign in to your Google Checkout account as part of a purchase transaction, and (ii) when you make actual purchases using Google Checkout.

When you sign in to your Google Checkout account as part of a purchase transaction on this SAIC Site, we understand that you will be asked to provide your username and password. Google will then notify you that SAIC LandsatImagePlace.com is requesting a confirmation that you are an account holder and you will need to approve that request to allow the transaction to continue. Following your approval, Google sends to SAIC your email address as confirmation of the Google Checkout account that is being used for this order.

As part of the payment process, Google will then proceed to match your payment made through your Google Checkout account to the order that you place with us. To do this, we send Google an internal customer tracking ID that we keep in our internal customer database. Google sends back to us (i) an order tracking number (that they generate), and (ii) your shipping address (that they previously received from you (which consists of your email address, company name (which might be blank if you are purchasing for yourself), contact name, phone number, fax number (which might be blank), and address (city, state, country, zip). Google also sends us your billing address, which consists of the same fields as the shipping address.

Your obligation to review the Google Checkout Terms.

Information that you provide while on a Google Checkout web page is not provided by you or Google to SAIC (except to the extent that Google provides SAIC with your e-mail address and information noted in the section above). SAIC has no control over how Google collects, holds, uses, transfers or disposes of the information it collects. Please be sure that you review and get comfortable with Google's terms for its Checkout service prior to establishing your Google Checkout account and placing your order. We do not have control of Google Checkout and, by placing your order, you agree that SAIC will not be responsible for your PII or other information collected by Google.

What other information does SAIC receive from Google?

SAIC is provided with access to Google analytics, which is a service that provides SAIC and other Google customers with information about traffic and usage on their respective websites. Through Google analytics, SAIC can review web site traffic and navigational information on LandsatImagePlace.com including the number of visitors to our pages, which pages were visited, the general geographic location of our visitors, the Internet address of the site from which they came, the date and time of their access, their computer's IP address and information about its operating system and their browser type.

We collect information about user's visits to our website so that we may learn more about activity on our Site, including but not limited to:
(1) which web pages you and other users most often visited,
(2) the time of day our pages are visited,
(3) whether orders were created and aborted,
(4) the total number of hits to our website.

We understand that all transfers of data by Google to SAIC at Sign In and Checkout are encrypted using SSL (Secure Socket Layer).

Other Third Parties

Our LandsatImagePlace.com pages are hosted by Amazon's EC2 service. They provide server capabilities for hosting our web pages and applications. Amazon does not collect any customer-specific information as part of the service, and we do not provide them with any such information.

Information We Collect that You Do Not Affirmatively Provide.

Each time you visit LandsatImagePlace.com, information that is not PII may be automatically collected. This information is collected on our site using "cookies" or other tracking mechanisms. A "cookie" is a small data file that our Site transfers to your computer for storage in order to allow our server to "recall" specific information. We use cookies so that we can store items in your Shopping Cart between visits and to be able to show you your recently viewed items on our Site. We also utilize this information to enhance the content and services of our website to offer improved services, convenience and features for our customers.

You can disable some cookies or set up your browser to prevent the use of cookies, but that may limit the functionality of some of our web pages. See e.g.,http://www.epic.org/ for more information about cookies.

The Way We Use Information

Filling Orders

We use the information you provide to deliver the imagery you order on the Site and to track your orders and provide you with updated status of those orders.

We have entered into arrangements with Google Checkout to handle payments for purchases made on our Site. As part of the order processing function, we share our internal order tracking ID with Google in order to match your order with your payment made through Google Checkout.

Other Uses of Information

We reserve the right to make all lawful, worldwide uses of Information (including PII) subject to this Policy and applicable law (all such uses are collectively referred to as "Disclosure.") For example, we may use the information that you provide us to contact you regarding the orders that you place with us, or to alert you to other products and services that we offer that we believe may be of interest to you (see below under "Your Control Over Our Marketing Practices" for instructions on how to opt out of receiving such marketing communications). We may also disclose such information and PII to service providers that support this Site and the sales made on this Site, and to our affiliates, agents, consultants, auditors, creditors and regulators. We may provide generalized, aggregate information regarding the Landsat orders placed on this Site to the U.S. Geological Survey, which is a source of the data to www.LandsatImagePlace.com

We do not send any information (including PII) about you to Google as part of your Google Checkout sign in process; all of that information is provided by you to Google directly.

We may also use information (including PII) to deal, (involuntarily or voluntarily,) with legal process, which includes things like responding to or initiating court orders, legal actions, investigations or requests. Without limitation, we may Disclose PII when we think (in our sole discretion) that doing so might help prevent or investigate potential crimes, or is not prohibited by law. We reserve the right (without undertaking an obligation) to notify you or others of subpoenas, if notice is lawful. If you do not want us to respond to a subpoena, you must seek a valid court order allowing us to delay or forego responding and serve that order on us at least 3 business days before we must respond.

We may also use such information to prevent or investigate fraud, crimes, unauthorized use of information or the Site, or economic or personal harm to anyone (including SAIC); and to investigate, protect, defend or enforce rights and property of SAIC or anyone else, all as we determine in our discretion without undertaking a duty to do so.

It is impossible to list every lawful use that we might make of information that is subject to this policy and the above is not intended to do so – it is only a general description.

How You Can Update Your Information

You can update certain items of information we have about you, including email address, name, billing and shipping addresses, phone number and fax number. Updating your information on our Site does not update your personal and other information that you have provided to Google.

For those elements of collected information to which we permit access, you can access your personal information held by SAIC and may make a request for us to update information relevant to you (that is eligible for updating) by signing in with your e-mail address and password to manage your account. You may also contact us toll free at 1-866-707-6277 or by e-mail to LandsatImagePlace@saic.com. It typically takes us about two business days to process an update request and we reserve the right to take longer.

We do not maintain all collected information in a form that can be accessed or updated by you and some items may not be changed (e.g., records of prior transactions). Accordingly, we will determine what may be accessed and how; we may also keep a record of changes (including deletions) made to such information and Disclose them for lawful purposes. We keep such information for as long as we think is necessary or advisable and we reserve the right to retain it to the full extent not prohibited by law. We may discard information in our discretion, so you should retain your own records of information that you need. Often it is not feasible or advisable actually to discard information (such as commingled information), so we reserve the right to retain it but treat it as inactive or discarded.

Your Control Over Our Marketing Practices – How to "Opt-Out"

We do not want to send direct marketing for products and services to you if you don't want to receive it. If you want to "opt-out" of receiving periodic updates on our new product offerings and improved features and services, and do not want to receive direct marketing communications from us choose one of the following options to unsubscribe:

visit our Contact Us page to send an e-mail;
call 1-866-707-6277;
mail a request to LandsatImagePlace@saic.com; or
follow the instructions in a promotional email regarding how to stop further emails from the sender;

In your request, include your name, email address, and phone number and specify that you would like to opt-out of receiving any marketing or news materials. Typically it takes about 7 days to process a request.

If you choose to opt-out of communications from LandsatImagePlace.com you will no longer receive updated information from SAIC regarding our Landsat imagery products and services. Notwithstanding a request, we reserve all lawful rights to communicate with you -- for example, we may send "transactional or relationship" emails allowed by the federal CAN-SPAM Act or to respond to any of your requests or to process or enforce a transaction.

If you are a resident of California or another state with a law requiring us to provide the following information, once a year you may ask us to provide you with a list of: the standardized categories of information we disclosed to certain third parties for their direct marketing purposes during the immediately preceding calendar year, and their names and addresses and the nature of their business, all as and if required. To request this information, write us at our address listed in the third section of this policy.

Links to Other Sites

We provide links to other websites for your convenience and information regarding Landsat imagery. As noted above, Google processes payments for purchases made on this Site and Amazon hosts and provides some of the functionality to this Site. Each of these third party's sites are maintained and operate separately from LandsatImagePlace.com and is not under our control. This Policy does not apply to any such third party websites or services. You should review the relevant privacy policies and terms of use of each such site prior to providing your information on such site. Any concerns regarding these websites or services should be directed to the particular site or service.

Updates to this Policy

By using this website you signify your agreement to this Policy, which is effective as of the date noted above. We may need to change our Policy from time to time, as we change what we do and how and why we disclose data. This Policy describes what we currently envision, but it will change as we change. Those changes will become effective when they are posted to the Site. You agree that this Policy amends and replaces our previous privacy policies with effective dates prior to the date of the currently posted Policy. Your continued use of this website and services subsequent to any changes to this Policy constitutes your acceptance of any changes. You are encouraged to check this page periodically for changes to our Policy.

Information Security

The SAIC website is not encrypted. E-mail communications are not encrypted, so do not include sensitive information in them.

SAIC believes that it takes commercially reasonable measures to prevent misuse of and non-authorized access to information. Even so, security breaches and mistakes can and do happen and WE DO NOT GUARANTEE THE SECURITY OF PII OR OTHER INFORMATION COLLECTED OR HELD BY SAIC.

Identity Theft Information

If anyone believes they're a victim of identity theft entitled by law to request information from us, write us at the address provided in the third section of this Policy. We'll then describe what information we require in order to respond. After receiving that information, we'll supply (without charge) information we then have that we are legally required to provide (subject to applicable law and reserving all rights and defenses).

Your Particular Consents

Consent to International Transfer of Information. Although our Site is intended primarily for U.S. users, it may be accessed from outside of the U.S. and, in a global economy, we do not conduct every aspect of our business in just one country. You consent to and agree that we may transfer and Disclose your PII worldwide for any purpose not prohibited by this Policy.

Consent to Electronic Notice If There is a Security Breach: If we, an affiliate or one of our service providers is required to provide notice of unauthorized access or other invasions of certain security systems, you agree that we (or they) may do so when required (or voluntarily) by posting notice on our Site or sending notice to any email address we have for you, in our (or their) good faith discretion. You agree that notice to you will count as notice to others using your account and agree to pass the notice on to them.

Information About Enforcement of Our Policy.

This Policy is part of and supplemented by our Terms of Use. If there is a conflict between the Terms of Use and this Policy, the latest version of this Policy will control. As a contract, we and you are bound by this Policy. If you think we are in default, you may contact us by writing to the address provided in the third section of this Policy. There are no third party beneficiaries of this Policy.

Questions or Concerns

If you have any questions or concerns about LandsatImagePlace.com or you need additional information, please contact us at LandsatImagePlace@saic.com or call us toll free at 1-866-707-6277.